Some frequently asked questions about the ProCare Benefit Card are:

How do the benefits work?

The member simply presents the ProCare Card at the time of payment to receive the discounted price.

Is there a deductible?

No. This program is not insurance. As such, there are no deductibles, no waiting periods, no pre-existing condition exclusions, reimbursements, etc. Everyone qualifies and a physical is not required to join ProCare.

How do I file a claim form?

There are no claim forms to file. You simply pay the provider the discounted fee at the time of service.

How do I know which providers accept the ProCare Benefit Card?

You will receive a listing of participating providers in your membership kit. You can also call our 24-hour Toll-Free Customer Service line for additional providers in your area or when you are traveling throughout the country.

How many times may a member use the benefits?

You may use the benefits as many times as needed. There are no limits on usage.

When can members begin using their benefits?

Members can use the ProCare Card upon receipt of the fulfillment package. It takes 10 to 15 days for the fulfillment package to arrive once the member has joined the program.

How can I find out more about the benefits and services?

Call toll-free 1-888-750-4565 and a customer service representatives will help answer questions.

Is there a money-back guarantee?

If a member is not completely satisfied with any of the benefits within 30 days of receiving the ProCare Card, the member may return the card for a complete refund.

Print our enrollment form and send it to us with a check or credit card information
OR
call toll free @ 1-888-750-4565 from M-F 8:30 - 5:30